Some appliances hotel is very chic, out of curiosity, some customers will be allowed to pick up, when finding such cases, staff should immediately report to the foreman or manager, by a foreman politely explain to the customer patience is keeping a good hotel items responsibility waiter, trying to get customers to consciously surrender; if after after instructions, the customer insisted on not recognize, hotel managers should report processing.
(1) Customers damaged hotel utensils are generally unintentional, the waiter should be courteous, polite customer comfort, but can not blame the customer.
(2) The first help customers clean up of damaged appliances, and timely compensation to the customer legend melamine tableware price, as appropriate, compensate customers, invoicing (except low-grade melamine tableware).
(3) If the customer refuses to compensate, or intentional damage melamine tableware for the individual, and should be reported to the hotel manager.
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Post time: Jun-02-2017